Support

Get support

Get help with sign-in, bugs, privacy, or account data.

Support channels

Email support

Best for account issues, deletion requests, and detailed bug reports.

Instagram support

Use Instagram for a quick question or bug report.

Self-serve links

What to include when contacting us

  • The email address on your NatureBot account.
  • The tank, livestock, equipment, or device name involved.
  • What you expected to happen and what actually happened.
  • Screenshots, timestamps, and any recent changes that might help reproduce the issue.